1. Order ID # 713406. They charged ₹1080 for the cake I ordered for my brother. 2. It was supposed to be delivered on 25 Aug 21. Till now, on 26 Aug 21 it's not yet delivered. 3. Nobody is responding at the customer care no. And if anybody is picking up, they are dropping the phone without giving any reason. Finally, one customer service executive named Neeta (seems fake name as nobody is revealing the identity) said that she will look into the matter. Now finally, after I called for 25–30 times, they confirmed that the cake can't be delivered. Once I asked for refund, they disconnected the phone. And now they are not picking up. 4. Pathetic customer service and very poor delivery service. Such companies are required to be banned so that they don't cheat people like this. 5. Beware of such fraud websites.