It’s a Fraud. BEWARE!!!!!!!!!!! I ordered a dress from gravity fashion online. I had to attend a wedding in April 2018, so I wanted it asap. I ordered it on March 28,2018. I contacted them regarding payment, Hiren Patel from gravity fashion replied me on how to pay, and said they will deliver the dress by April 12. He also gave me watsapp no. of a person called Suresh from India +919638388385 so that I could get updates on my order. He was very prompt at leaving replies before placing the order. After I paid them about $150 cad. Hiren Patel from gravity fashion emailed me, regarding measurement form, After I filled the measurements form, i could never get hold of anyone. The months kept passing never heard from anyone . My dress never came. Wedding was over so I emailed and watsapp them to cancel my order and give me refund. Hiren never replied to my email, every time I contacted suresh through watsapp regarding my refund he would ask me the whole story again and again , It was only through texting on watsapp, he would hardly reply the same day hence it was very difficult to sustain a chat. He would ask me everything from beginning every time I followed up as if he didn’t keep any message history. It was very annoying and unresponsible behaviour and a horrible customer service. I kept emailing Hiren, then on. June 7 I got an email from him saying they have made a refund and also sent me a screenshot of the payment made but I never got any money, and after that nobody replied me( i will try to attach the screenshots of few of those emails here.) Its January 2019 now and I still am waiting. I don’t think so I will ever get my money back. Will have to figure out what legal action i can take against them. I wonder how their website is still operating! Please read reviews before you shop online.