We have an SOS number for emergencies and insurance for not only the Baxi buddy but also the customer. All of our drivers undergo extensive defensive driving training and are certified by the police. All of our customers are provided with a hairnet & helmet before the ride and a wet wipe after the journey. Due to Baxi's standard pricing, you will always pay the same for the same distance and time. Baxi's are about half the price of other last-mile commuting options in the market.